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bonnieb · 10-09-2009, 08:30 PM

I just got sims 3 i installed it and when i try to play it the game starts but as soon as it goes to the screen where you start your new game a message pops up that says there isno disc in the drive, please insert sims 3 disc. I tried the first and second disc neither works it still says the same thing. please someone help me.... THANX

sim323 · 10-09-2009, 09:09 PM

does your computer recognize other games? Maybe the Cd-rom is busted {ohmy}

bonnieb · 10-09-2009, 10:50 PM

yes i have played many games on my computer it just acts like its gonna play then it says insert disc when itsalready there

phoebe91 · 10-09-2009, 11:38 PM

Try reinstalling the game. If not, it could be your CD drive. EA is having a problem with the disks not being read by certain CD drives, and even though you installed the game, most likely its their own errors.

What computer do you have?

bonnieb · 11-09-2009, 09:08 AM

i have a premier dell laptop 2009 its brand new

phoebe91 · 12-09-2009, 02:36 AM

Well, after looking around Google links, its possible that your CD drive just can't read the CD, even though it should. It could be the actual hardware or it could be a driver for your CD player. Tons of people are having the problems, and I personally cannot find a solid answer to it.

I would recommend going to the Dell website, look for your computer and download any latest drivers that might be there. Or talk to Dell chat support on it, or even EA, but I don't know how much they'll be.