if you haven't pre-ordered...

[yummybunny]

I just got my stuff from my local gamestop.  All I had to do was ask for it.

If I were you, I wouldn't go to that same clerk.  Instead, I'll go to another person that works there.  Usually, different people do and say different things.  If one gamestop is doing it, all should, because it is a corporate business.  One does what the other does, unless announced.