Help! The patch won't show in my launcher!!

[mykalah8]

Will somebody please tell me what I have to do to have the patch, a patch, any patch, show on my game launcher. Ever since I bought the game I had no internet connection to my game launcher so when I open it up it says "web page cannot be displayed". It never stopped me from playing the sims3 so I ignored that. I went ahead and got the WA through direct download but I can't install the game with out updates, HELP! please... been on the phone all weekend with EA and no one can tell me why... They even emailed the patch to me but I still can't install... {cursing} I uninstalled the game, the download manager, still nothing... losing my mind over here...