the sims 2 annoying glitch! help? :(

[thesimsgirl]

I don't think that would help. It's happening to every Sim family in Pleasantview, Strangetown and Veronaville. Are you sure it's the jumping bug? Because these sims are not really jumping, the problem is that I can't make them do anything because when this pops up http://i45.tinypic.com/rml35v.jpg, it just quickly disappears before I choose anything. It's really frustrating.